Parent Pay

Teddington School operates a cashless payment system called ParentPay. Purchases are paid for by a student card avoiding the necessity to bring money into school. ParentPay is also used to pay for your child’s trips, clubs, music lessons etc. 

Each student will be supplied with their own card when joining the school. Prior to this, parents will be provided with a username and password for access, with instructions on how to use the system, including adding funds to you child’s account so they have funds for the start of the new term. 

The card can then be topped-up by credit or debit card using the secure online payment system, which also provides the ability to view the last four weeks’ purchases. 

Lost or damaged cards can be replaced at a cost of £5, payable via ParentPay.  Please allow at least 24 hours for a new card to be issued.  New cards are left for collection at Student Services. Students without a card are still able to purchase from the restaurant.

Unfortunately, the school is not able to provide credit/overdraft facilities for students. If your child has insufficient funds on their account please provide a packed lunch for them to bring to school. The school’s policy is that we would never allow a child to go hungry and will always endeavour in an emergency situation to provide a meal; in this instance you should call 0208 943 0033 or email Student Services.

Students eligible for free school meals automatically have their card credited each day, and they can use this allowance at lunch time to purchase any two items. The system is “invisible”, so students are not aware who is claiming a free school meal. Parents can top up these accounts in the same way as any other account if they want their child to be able to spend more than the free school meal allowance or to make purchases at times other than lunchtime.

ParentPay account activation codes are confirmed once your child is actually on roll at the school and you will be notified of these as soon as they become available; please don’t hesitate to call the school if you have any problems.

Making a payment is straightforward and ParentPay holds an electronic record of your payments to view at a later date; no card details are stored in any part of the system.  Once you have activated your account you can make online payments straight away. The minimum amount payable at any one time is £10. This minimum is set because the school is charged for each transaction.

For more information go to the ParentPay website:

ParentPay

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